Sunday , June 24 2018

User Experience Oriented Mobile Business Process Optimization

Dan CHANG1, Baowei CHEN2, Danqing LI1, Xiaoying HAN1
1
School of Economics and Management, Beijing Jiaotong University

3 Shangyuancun, Haidian District, Beijing, 100044, China
dchang@bjtu.edu.cn, 11120690@bjtu.edu.cn, 12120653@bjtu.edu.cn
2 Junior College, Zhejiang Wanli University
1519 Shengmo Rd, Jinzhou District, Ningbo, 315101, China
Chenbaowei-gryx@163.com

Abstract: With the rapid development and wide use of mobile technologies, the mobile business application market has come a long way. The problems of low business collaboration rate and bad user experience in the traditional mobile business process have become a great concern of the academia. Grid management has been a new management philosophy in recent years. As a strong tool to integrate resources, Grid management has been applied and researched in public management of our country. This research is aimed at integrating social mobile business resources to optimize process and promote user experience and the grid management can exactly meet this requirements. Based on the traditional mobile electronic business basic process, this paper targets to promote user experience by building a user experience oriented mobile business optimization mode with the help of grid management theory, and will carry out an optimized verification in the incremental validity, cycle and resource utilization rate of optimized process through ASME (American Society of Mechanical Engineers) process evaluation method.

Keywords: Mobile e-commerce; Grid management; User experience optimization.

>>Full text
CITE THIS PAPER AS:
Dan CHANG, Baowei CHEN, Danqing LI, Xiaoying HAN, User Experience Oriented Mobile Business Process Optimization, Studies in Informatics and Control, ISSN 1220-1766, vol. 23 (2), pp. 171-182, 2014.

https://doi.org/10.24846/v23i2y201405