An Overview of Cloud-Based Decision Support Applications and a Reference Model

Shashidhar KAPARTHI*, Arti MANN, Daniel J. POWER
University of Northern Iowa, College of Business Administration, Cedar Falls, IA 50614, USA
shashi.kaparthi@uni.edu (*Corresponding author), arti.mann@uni.edu, daniel.power@uni.edu

Abstract: Major shifts have occurred in the past 70 years in the deployment of decision support applications. Now it is possible to deploy innovative and traditional Decision Support Systems (DSS) and decision algorithms using Cloud architectures and technologies. Cloud deployment with hand-held, mobile-device platforms is encouraging decision support experimentation and innovation. This survey article emphasizes the-how, especially the architecture, the-what, the-who, the-when, and the-why of building Cloud-based decision support and decision automation. To assist in conceptualizing cloud-based decision support and analytics, and to facilitate easier understanding and communication, a hierarchical reference model is presented using multiple perspectives. Additionally, the proposed decision support reference architecture model is used to assess cloud-based decision support systems from the prior literature.

Keywords: Business analytics, Cloud computing architecture, Cloud-based decision support reference model, Decision support systems.

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CITE THIS PAPER AS:
Shashidhar KAPARTHI, Arti MANN, Daniel J. POWER, An Overview of Cloud-Based Decision Support Applications and a Reference Model, Studies in Informatics and Control, ISSN 1220-1766, vol. 30(1), pp. 5-18, 2021. https://doi.org/10.24846/v30i1y202101