Past Issues

Studies in Informatics and Control
Vol. 11, No. 1, 2002

System Dynamics: Analysis and Decision-Making Process of a Human Resources Management Problem

Ermina Topintzi, Nicos Karcanias, Manos Nistazakis
Abstract

The paper studies the Human Resources Management System of a consultancy firm. This system captures the hiring, training, assimilation, transfer and attrition of the firm's workforce. The research vehicle for the study of the dynamics of the human resources management system is a comprehensive system dynamics model. lthinke modelling software is used here to demonstrate the causal relationships of the variables within the system, as well as to simulate different policy scenarios. The discussion focuses on how well the model deals with extreme circumstances, for example, the sudden drop of the demand for projects.

Keywords

System dynamics, decision-making, HR policies, business dynamics.

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