Decision support systems (DSS) arc human-centered information systems meant to help managers placed on different authority levels to make more efficient and effective decisions for problems evincing an imperfect structure. These systems are very suitable infonnation tools to apply to various management and control problems that are complex and complicated at the same time. Several issues concerning the modem trends to build anthropocentric systems are reviewed. Then the paper surveys several widely accepted concepts in the field of decision support systems and some specific aspects concerning real-time applications. Several artificial intelligence methods and their applicability to decision making processes are reviewed next. The possible combination of artificial intelligence technologies with traditional numerical models within advanced decision support systems is discussed and an example is given.
Artificial intelligence, decision, human factors. manufacturing. models.
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