Past Issues

Studies in Informatics and Control
Vol. 18, No. 4, 2009

A Usability Assistant for the Heuristic Evaluation of Interactive Systems

Costin PRIBEANU
Abstract

The increasing demands for usable interactive systems in the context of limited project budgets bring in front the need for faster and cheaper evaluation methods. Heuristic evaluation is a kind of inspection method that proved to be cost effective. Typically, the method involves a small number of evaluators that are testing the interactive system against a set of usability principles called heuristics. A way to increase the efficiency of usability evaluation methods is to provide evaluators with software tools able to assist in documenting and recording of usability problems. This paper presents a software assistant for usability evaluation which provides with various facilities to conduct heuristic evaluation: definition of the tasks set, specification of heuristics used, and documenting of usability problems. In order to support the specific requirements of a target application domain a set of usability guidelines could be specified that are detailing the heuristic set. These guidelines could be consulted during usability problem identification and specification. This way, a broader range of evaluator preferences and requirements could be accommodated.

Keywords

usability, heuristic evaluation, usability evaluation assistant, software tools, tools for working with guidelines

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