This paper examines the influence of Telematics on the shop floor environment of a modem factory. It proposes a shop floor information system with terminals at every work centre able to provide real-time communication inside the factory. After an analysis of workshop procedures, an overview of the proposed information system is taken. Its external connections and the main elements of the related software architecture are described. The design guidelines of the user interface are then discussed, together with the proposed presentation system in the framework of a relational database.